http://forums.dantz.com/showforum.php?fid/45/This forum area is dedicated to asking Customer Service related questions (no Tech Support questions), including upgrade and pricing questions. This area is moderated by EMC Customer Service.noneWed, 02 Jul 2008 16:01:14 GMTWed, 02 Jul 2008 16:01:14 GMThttp://blogs.law.harvard.edu/tech/rssFusionBB 2.2 (www.fusionbb.com)http://forums.dantz.com/showtopic.php?tid/27575/http://forums.dantz.com/showtopic.php?tid/27575/ Download this software at FAQ : how to rip DVD and convert Video to iPod

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

[1]How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter + iPod Movie/Video Converter Suite at FAQ : how to rip DVD and convert Video to iPod and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from Apple - QuickTime - Download

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

]]>Wed, 02 Jul 2008 15:23:26 GMThttp://forums.dantz.com/showtopic.php?tid/27571/http://forums.dantz.com/showtopic.php?tid/27571/ Download this software at FAQ : how to rip DVD and convert Video to iPod

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

[1]How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter + iPod Movie/Video Converter Suite at FAQ : how to rip DVD and convert Video to iPod and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from Apple - QuickTime - Download

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

]]>Wed, 02 Jul 2008 15:21:50 GMThttp://forums.dantz.com/showtopic.php?tid/27574/http://forums.dantz.com/showtopic.php?tid/27574/ Download this software at FAQ : how to rip DVD and convert Video to iPod

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

[1]How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter + iPod Movie/Video Converter Suite at FAQ : how to rip DVD and convert Video to iPod and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from Apple - QuickTime - Download

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

[2] How to convert iPod video, such as AVI to iPod, WMV to iPod, MPEG to iPod, RM to iPod, RMVB to iPod, ASF to iPod, MPG to iPod, DivX to iPod, XviD to iPod video using "cucusoft iPod Video Converter + DVD to iPod Suite". (Windows)

1. Download the latest version iPod Video Converter + DVD to iPod Converter Suite, and install it. For more features about it, visting FAQ : how to rip DVD and convert Video to iPod

Related download
* To convert RM/RMVB real media files to iPod, Maybe need to install Realplayer:
RealPlayer - The best audio and video player - Real.com
* To convert WMV, ASF to iPod, Maybe need to install Windows Media Player:
Microsoft Windows Media — Your Digital Entertainment Resource

2. Run iPod Video converter component. And load the video files you'd like to convert by clicking 'Open file' button.

Click 'Output' and choose the pathname where you want to save your video files. Click 'Convert' to start converting video to iPod MP4 or H264 files.

Tips: Before converting, you can click 'Advance -> Video settings' to set 'Video format', 'Resolution', 'Framerate', 'Output Quality'. If you'd like to convert video to H264 files, please set 'Video format' to 'H.264 FQ Variable Bitrate'. 'MPEG4(.mp4) FQ Variable Bitrate' is the default value. Certainly, you can also set 'Audio Bitrate', 'Channels', 'Sample Rate' and 'Volume' in 'Audio Settings' page.

As usual, we set "Resolution" as "320x240" (i.e. default settings), certainly you can also choose other video sizes you like.

3. After converting, you can open the output folder to check and play the iPod video files (.mp4 or .mov) using Quicktime Player (Freeware, Quicktime Player+iTunes downloading address Apple - QuickTime - Download ).

4. Transfer the iPod videos to iTunes by draging or clicking "File -> Add File to Library". Now, you can enjoy them on iTunes. Then hit "File -> Update iPod" to sync to your iPod.

FAQ : how to rip DVD and convert Video to iPod ]]>Wed, 02 Jul 2008 15:17:06 GMThttp://forums.dantz.com/showtopic.php?tid/27572/http://forums.dantz.com/showtopic.php?tid/27572/ Download this software at FAQ : how to rip DVD and convert Video to iPod

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

[1]How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter + iPod Movie/Video Converter Suite at FAQ : how to rip DVD and convert Video to iPod and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from Apple - QuickTime - Download

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

[2] How to convert iPod video, such as AVI to iPod, WMV to iPod, MPEG to iPod, RM to iPod, RMVB to iPod, ASF to iPod, MPG to iPod, DivX to iPod, XviD to iPod video using "cucusoft iPod Video Converter + DVD to iPod Suite". (Windows)

1. Download the latest version iPod Video Converter + DVD to iPod Converter Suite, and install it. For more features about it, visting FAQ : how to rip DVD and convert Video to iPod

Related download
* To convert RM/RMVB real media files to iPod, Maybe need to install Realplayer:
RealPlayer - The best audio and video player - Real.com
* To convert WMV, ASF to iPod, Maybe need to install Windows Media Player:
Microsoft Windows Media — Your Digital Entertainment Resource

2. Run iPod Video converter component. And load the video files you'd like to convert by clicking 'Open file' button.

Click 'Output' and choose the pathname where you want to save your video files. Click 'Convert' to start converting video to iPod MP4 or H264 files.

Tips: Before converting, you can click 'Advance -> Video settings' to set 'Video format', 'Resolution', 'Framerate', 'Output Quality'. If you'd like to convert video to H264 files, please set 'Video format' to 'H.264 FQ Variable Bitrate'. 'MPEG4(.mp4) FQ Variable Bitrate' is the default value. Certainly, you can also set 'Audio Bitrate', 'Channels', 'Sample Rate' and 'Volume' in 'Audio Settings' page.

As usual, we set "Resolution" as "320x240" (i.e. default settings), certainly you can also choose other video sizes you like.

3. After converting, you can open the output folder to check and play the iPod video files (.mp4 or .mov) using Quicktime Player (Freeware, Quicktime Player+iTunes downloading address Apple - QuickTime - Download ).

4. Transfer the iPod videos to iTunes by draging or clicking "File -> Add File to Library". Now, you can enjoy them on iTunes. Then hit "File -> Update iPod" to sync to your iPod.

FAQ : how to rip DVD and convert Video to iPod ]]>Wed, 02 Jul 2008 15:15:51 GMThttp://forums.dantz.com/showtopic.php?tid/27570/http://forums.dantz.com/showtopic.php?tid/27570/ Download this software at FAQ : how to rip DVD and convert Video to iPod

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

[1]How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter + iPod Movie/Video Converter Suite at FAQ : how to rip DVD and convert Video to iPod and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from Apple - QuickTime - Download

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

[2] How to convert iPod video, such as AVI to iPod, WMV to iPod, MPEG to iPod, RM to iPod, RMVB to iPod, ASF to iPod, MPG to iPod, DivX to iPod, XviD to iPod video using "cucusoft iPod Video Converter + DVD to iPod Suite". (Windows)

1. Download the latest version iPod Video Converter + DVD to iPod Converter Suite, and install it. For more features about it, visting FAQ : how to rip DVD and convert Video to iPod

Related download
* To convert RM/RMVB real media files to iPod, Maybe need to install Realplayer:
RealPlayer - The best audio and video player - Real.com
* To convert WMV, ASF to iPod, Maybe need to install Windows Media Player:
Microsoft Windows Media — Your Digital Entertainment Resource

2. Run iPod Video converter component. And load the video files you'd like to convert by clicking 'Open file' button.

Click 'Output' and choose the pathname where you want to save your video files. Click 'Convert' to start converting video to iPod MP4 or H264 files.

Tips: Before converting, you can click 'Advance -> Video settings' to set 'Video format', 'Resolution', 'Framerate', 'Output Quality'. If you'd like to convert video to H264 files, please set 'Video format' to 'H.264 FQ Variable Bitrate'. 'MPEG4(.mp4) FQ Variable Bitrate' is the default value. Certainly, you can also set 'Audio Bitrate', 'Channels', 'Sample Rate' and 'Volume' in 'Audio Settings' page.

As usual, we set "Resolution" as "320x240" (i.e. default settings), certainly you can also choose other video sizes you like.

3. After converting, you can open the output folder to check and play the iPod video files (.mp4 or .mov) using Quicktime Player (Freeware, Quicktime Player+iTunes downloading address Apple - QuickTime - Download ).

4. Transfer the iPod videos to iTunes by draging or clicking "File -> Add File to Library". Now, you can enjoy them on iTunes. Then hit "File -> Update iPod" to sync to your iPod.

FAQ : how to rip DVD and convert Video to iPod ]]>Wed, 02 Jul 2008 15:12:36 GMThttp://forums.dantz.com/showtopic.php?tid/27559/http://forums.dantz.com/showtopic.php?tid/27559/Wed, 02 Jul 2008 02:24:42 GMThttp://forums.dantz.com/showtopic.php?tid/27330/http://forums.dantz.com/showtopic.php?tid/27330/ We've been using Retro Pro 7.5 for a year and would recommend it. However we will be installing Win 2k3 R2 and due budget constraints can only upgade to Retrospect D2D. I have not found much info on D2D but I would like to know:
Can I use my current backup sets & catalogs?
Is the GUI the same as Retro Pro?
Will it backup mapped drives?

Any & all comments much appreciated.

comregen
]]>Wed, 21 May 2008 03:13:58 GMThttp://forums.dantz.com/showtopic.php?tid/27328/http://forums.dantz.com/showtopic.php?tid/27328/Tue, 20 May 2008 18:18:22 GMThttp://forums.dantz.com/showtopic.php?tid/27313/http://forums.dantz.com/showtopic.php?tid/27313/
I am trying to go through the upgrade process from 7.0.301 to 7.5. I have a single license for Professional with an additional 5-pack client license. All is working fine.

I used the online store upgrade option to upgrade my Professional key to 7.5 with no problems. When I try to uppgrade the client 5-pack, entering the license code returns an Upgrade Wizard page that says:

Choose your upgrade products
Listed below are your upgrade options. Choose one by clicking 'Select'

Only problem is that the list is empty. There is nothing to select, even though the 5-pack upgrade is listed on the Upgrade Matrix page as $69. I don't want to install 7.5 until I know my clients are going to work.

How do I get this upgrade to work?

Thanks,

Peter ]]>Mon, 19 May 2008 23:58:19 GMThttp://forums.dantz.com/showtopic.php?tid/27221/http://forums.dantz.com/showtopic.php?tid/27221/ I've Retrospect 7.5. I need to add a wireless vista machine. How I can? I'm going to be crazy going around this problem.
Please help me ]]>Sat, 03 May 2008 09:49:30 GMThttp://forums.dantz.com/showtopic.php?tid/27212/http://forums.dantz.com/showtopic.php?tid/27212/
I set up a series of daily scripts for A and B. I'd like to be able to disable B's scripts the week that A drive is in and I'd like to disble A's scripts the week B is in. Can I do that without having to stop and write a new set of scripts each week?

]]>Thu, 01 May 2008 21:35:38 GMThttp://forums.dantz.com/showtopic.php?tid/27161/http://forums.dantz.com/showtopic.php?tid/27161/
Hope this is the right forum.

Trying to setup backup schedule and it asks for user name and password. Thought it was the same user name and password as those used on WD Anywhere Access account.

I am using a WD My Book world edition that came with the Retrospect Backup software.

Is there a way to reset user name and password?

John
]]>Wed, 23 Apr 2008 22:52:26 GMThttp://forums.dantz.com/showtopic.php?tid/27146/http://forums.dantz.com/showtopic.php?tid/27146/ I just purchased a NETGEAR ReadNAS+ that has a 5 client license bundled on the CD. The machine that I am trying to install the main app on is defaulting to express version. I tried uninstalling the program a few times without success. There is no 'CONFIGURE->CLIENTS" menu selection on the express version.

I installed the client on one other machine thus far.

Do I need some sort of license code to "upgrade"? Some uninstall script that cleans the registry? ... or am I just making a newbie mistake?

Thanks,
Mike ]]>Tue, 22 Apr 2008 15:18:57 GMThttp://forums.dantz.com/showtopic.php?tid/27083/http://forums.dantz.com/showtopic.php?tid/27083/ I'm now here to retrospect and i'm lost

I need solid info on how to backup a mixed network of Mac and Win computers.

I need help soooooooooon

Thanx in advance

]]>Mon, 14 Apr 2008 15:03:41 GMThttp://forums.dantz.com/showtopic.php?tid/26955/http://forums.dantz.com/showtopic.php?tid/26955/
I've owned just about every version of retrospect for the last fifteen years. The last Mac focused version I owned was workgroup.

I currently run Windows SBS with add ons for recovery, an additional server, etc.

As you folks likely know the current Mac client for 7.5 just doesn't work.

Can I "upgrade" from one of my previous mac versions to the stand alone mac version or some such until you get a client for 10.5 out for SBS 7.5 that works?
]]>Sat, 29 Mar 2008 05:34:01 GMThttp://forums.dantz.com/showtopic.php?tid/26922/http://forums.dantz.com/showtopic.php?tid/26922/
The licence manager window does not have a purchase button as described in the Product Trial Information email... ]]>Tue, 25 Mar 2008 21:43:44 GMThttp://forums.dantz.com/showtopic.php?tid/26741/http://forums.dantz.com/showtopic.php?tid/26741/
Who can I contact about this?

Mark. ]]>Wed, 05 Mar 2008 00:57:07 GMThttp://forums.dantz.com/showtopic.php?tid/26723/http://forums.dantz.com/showtopic.php?tid/26723/Mon, 03 Mar 2008 14:03:53 GMThttp://forums.dantz.com/showtopic.php?tid/26717/http://forums.dantz.com/showtopic.php?tid/26717/

Not Found

The requested URL /rss/fid32.xml was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. ]]>Sun, 02 Mar 2008 17:41:00 GMT