This post is to notify you of a potential data loss problem with the following EMC Retrospect 8.0 editions:
- EMC Retrospect 8.0 Multi Server Unlimited Clients
- EMC Retrospect 8.0 Single Server Unlimited Clients
- EMC Retrospect 8.0 Single Server 20 Clients
This issue only applies to environments where EMC Retrospect 8.0 is used with a tape library. If that configuration applies to you, please read the following notice carefully, so that you can take necessary precautions.
Problem Description:
When highlighting a group of tape slots or a magazine and clicking Erase, EMC Retrospect 8.0 incorrectly sends the Erase All command, commanding the tape library to erase ALL the tapes contained in the library, instead of only those tapes in the group/magazine.
Immediate Workaround:
To prevent the accidental erasure of tapes that contain valid data, either erase one tape at a time, or remove all the tapes that you do not want erased from your library before performing an erase operation on a group of tapes.
Resolution Pending:
This issue is being investigated with the highest priority, and a fix will be provided via automatic updates as soon as possible.
Robin Mayoff
Senior Manager, Retrospect Tech Support
Retro-Talk, KB & Forum Admin
04-03-09 11:09 AM -