warmstrong
Occasional Forum Poster
Posts: 4
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I've got two problems that I am trying to solve. I've just updated to Retrospect 7.7. Shortly before doing the update I replaced the CPU and motherboard on this computer so one of my problems may be realted to this. I'm running Windows 7 Ultimate 64 bit.
First problem: I'm getting a wondow titled Windows Services Detection. The window identifies the file C:\Program Files (x86)\Retrospect\Rctrospect 7.6\assert.exe as the culprit. Below this it says:
"This problem occurs when a program is not fully compatible with Windows. Please contact the program or device manufacturer(s) for more information."
Retropspect seems to be working OK except for the following.
Second problem: This may be more of a question than a problem - I'm not sure. I beleive that my backups should run without Retrospect actually being open on my desktop. This does not seem to be the case. If I close Retrospect it asks to check to make sure all is OK to run the backup, but the backup does not start until I reopen Retrospect. For example, there's a backup scheduled to run at 10 pm. If I close Retrospect at the end of the work day it does not run at 10 pm, but rather will start when I reopen Retrospect the next day.
Thansk for any help you all can give me!
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 AndrewA
Occasional Forum Poster
Posts: 159
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In response to warmstrong
Are you sure you have 7.7 installed? The file that is being listed is for 7.6 which is not supported with Windows 7.
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warmstrong
Occasional Forum Poster
Posts: 4
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In response to AndrewA
No, I've installed Retrospect 7.7 as an update/upgrade to 7.6. There still is a folder for the 7.6 version on my HDD in the Programs (x86) folder, but it does not have assert.exe file in it.
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